FCCPC reopens Ikeja Electric Head Office, warns against ‘escalated enforcement action’

*Nigeria’s Federal Competition and Consumer Protection Commission reopens the Headquarters of Ikeja Electric Plc, in Lagos, warning the power provider against any breach of an undertaking that could result in a ‘renewed and escalated enforcement action’ under the Federal Competition and Consumer Protection Act

Gbenga Kayode | ConsumerConnect

The Federal Competition and Consumer Protection Commission (FCCPC) has unsealed the Headquarters of the Ikeja Electric Plc, at Alausa, in Lagos State.

The FCCPC disclosed the DisCo has committed to a binding undertaking to comply with the remedial process to address consumer complaints, following recent consumer rights violations.

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It is recalled the market regulatory Commission had shut the Ikeja Electric Headquarters December 11, 2025, because the company failed to comply with a Nigerian Electricity Regulatory Commission’s (NERC) directive to unbundle a Maximum Demand account into 20 individual accounts for an electricity consumer, who had been without power for over two-and-a-half years in its jurisdiction.

The FCCPC, however, noted that Ikeja Electric, however, undertook to resolve all consumer complaints referred to it by the FCCPC within agreed timelines.

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Ondaje Ijagwu, Director of Corporate Affairs at FCCPC, who affirmed this development in a statement issued Friday, said the Commission warned the DisCo against any breach of the undertaking.

It stated that would expose the Ikeja Electric to renewed and escalated enforcement action under the Federal Competition and Consumer Protection Act.

Speaking on the latest development, Mr. Tunji Bello, Executive Vice-Chairman and Chief Executive Officer (EVC/CEO) of the FCCPC, said the Commission’s intervention was necessary to enforce the provisions of the FCCPA (2018).

Bello stated: “Our responsibility is to ensure that consumers are treated fairly and that service providers comply with lawful decisions and directives. Enforcement is not an end in itself. Where compliance is achieved and credible commitments are made, the Commission will respond appropriately.”

The EVC/CEO of the Commission further explained that the outcome reflected the FCCPC’s balanced approach to regulation in the Nigerian economy.

He averred: “We intervene decisively where consumer harm persists, and we de-escalate where enforceable compliance is secured.

“What remains constant is our duty to protect consumers and uphold regulatory accountability.”

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