Hisense French Door Refrigerators

Safety: Manufacturer recalls 55,000 refrigerators over door hinges that can break off (Full List)

*Hisense discloses the company has received 139 reports of the affected refrigerator doors loosening or detaching and five reports of injuries to consumers

Emmanuel Akosile | ConsumerConnnect

Hisense has recalled 55,200 French Door refrigerators because of an issue with the door hinges.

ConsumerConnect gathered the manufacturing company stated that the door hinges on affected products could break, causing the door to detach when a consumer tries to open the French doors.

Hisense noted this development could create an impact injury hazard, if the door detaches and hits an unsuspecting person.

The company has received 139 reports of the refrigerator doors loosening or detaching and five reports of injuries, including foot bruises and lacerations, agency report said.

The current recall includes the company’s 26.6 cubic foot capacity stainless steel French door refrigerators that come equipped with an ice maker.

The model number of the recalled products is HRF266N6CSE and the serial numbers range from C2020050100001 through C2020123109000.

It was also learnt the affected consumer products were sold exclusively at Lowe’s stores throughout the United States (US), and online at Lowes.com from August 2020, through February 2022, for about $1,500.

In connection with what to do, Hisense stated consumers who have recalled refrigerators are advised to stop using them immediately, if the doors fail to open or close normally until the issue could be repaired.

Meanwhile, affected owners can visit Hisense’s site to determine if their refrigerator model is included in the recall.

Customers can contact Hisense by email at recall.usa@hisense.com or toll-free at 888-497-1189 from 9 a.m. to 9 p.m. ET Monday through Friday or 9 a.m. to 6 p.m. ET Saturday and Sunday for further information.

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