Signature Hardware Towel Bar Photo:SignatureHardware

Signature Hardware recalls 335 defective towel grab bars

*The company says the product can break if consumers use the towel bars to provide bodily support

Emmanuel Akosile | ConsumerConnect

Signature Hardware of Erlanger, Ky., is recalling about 335 Pickens Flip Up Towel Grab Bars sold to consumers in the Unites States and Canada.

The company discloses the product can break if the towel bar used to provide bodily support, posing fall and injury hazards to consumers.

ConsumerConnect gathered the firm has received 13 reports of the towel bar and grab bar detaching or partially detaching from each other, including two reports that consumers fell.

This recall involves the Pickens Flip Up Towel Grab Bar, which has a straight bar designed for hanging towels and a curved grab bar designed for bodily support.

The towel bar can be folded up vertically when not in use, it stated.

The product was sold in brushed stainless steel and polished stainless steel finishes, agency report noted.

SKU number 920115 is printed on the product purchase receipts and e-mail order confirmations.

The towel grab bars, manufactured in China, were sold online at www.signaturehardware.com, Amazon.com, and build.com from May 2012, through October 2020, for about $140.

Therefore, in regard to what to do in correcting the fault, consumers should immediately stop using the recalled product and contact Signature Hardware for a full refund or a free replacement grab bar.

Consumers may contact Signature Hardware toll-free at (888) 520-0167 from 8 a.m. to 7 p.m. (ET) Monday through Friday, by e-mail at shtowelbar@realtimeresults.net or online at www.signaturehardware.com and click on “Returns” at the bottom of the home page, and then on “Product Recall” near the top of page for more information.

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