Zoom cancels 40-minute time limit for ‘thanksgiving’ video calls

*The company says a recent FTC settlement should lead to better security practices regarding safer and better protected calls

Isola Moses | ConsumerConnect

The video conferencing company Zoom is removing the 40-minute time limit from its free version in order to enable virtual family gatherings to be as long as consumers of its services desire them.

ConsumerConnect learnt that following the outbreak of the COVID-19 pandemic, video conferencing platform app has more than doubled its income and grown its user base by more than 30-fold.

The company, which disclosed lifting of ban on its 40-minute time limit via an announcement on Twitter, said that the unlimited usage would run from midnight ET Thursday, November 26 through 6 a.m. ET Friday, November 27, 2020.

According to the company, Zoom calls are now safer and better protected. While Zoom has had some rather large issues with security concerns, the company seems to be back on the right track heading into the holidays.

Report also says the Federal Trade Commission (FTC) recently announced a settlement with the company that will require the company to implement a sturdier information security program.

The US regulator had alleged that Zoom engaged in a series of “deceptive and unfair practices” that essentially undermined the security of its users and created the possibility that other people (including Zoom) could read a user’s content.

However, the company has promised that, going forward, it will employ multi-factor authentication to protect against unauthorised access to its network, institute data deletion controls, and take steps to prevent the use of known compromised user credentials.

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