A Work-at-Home Mom

Nearly 80 percent employees prefer COVID-19 work-from-home: Survey

*Workers say they think they are more productive working from home in US

*67 percent reveal that their work–life balance has got better amid the pandemic

Isola Moses | ConsumerConnect

Following the outbreak of the novel Coronavirus disease (COVID-19) in several countries across the world and subsequent disruptions in the normal workplace operating model, scores of employees have been compelled to work from home in order to curb the spread of the virus in the workplace recently.

ConsumerConnect gathered that over the last four months, for instance, millions of Americans have been working from home.

Anecdotal evidence has indicated that the virtual workplace has worked pretty well in terms of increased productivity and work-life balance so far.

New data are suggesting that from the employees’ point of view, the experience has been overwhelmingly positive, according to the survey.

A survey by KPMG, a business advisory firm, found that 79 percent of US workers at organisations with more than 1,000 employees believe the quality of their work has improved over the last four months.

Seventy percent said the quality of their work had improved while 67 percent disclose that their work-life balance has got better.

Eighty-four percent are also satisfied with their employer’s response to the ravaging pandemic.

Lisa Massman, KPMG’s Human Capital Advisory Leader, stated that American workers have demonstrated remarkable resiliency under the pressures of COVID-19 and against the backdrop of events signifying racial inequality.”

The study also found that the virtual workplace was one big unknown when the corporate world was thrust into it in late March 2020.

However, productivity technology, such as services offered by Zoom and Slack, has enabled co-workers to interact with managers and one another almost as though they were in the same office.

The survey found that employees like the system so well that 55 percent would like to have the flexibility to continue working remotely at least part of the time.

It as well revealed that a byproduct also appears to be a boost in morale that is aiding employee retention.

More than three-quarters of remote workers expressed the desire to remain with their current organisations, in part because management teams have made them feel valued during the Coronavirus lockdown.

Consequently, KPMG believes that corporations may be in no hurry to bring employees back to the office once the pandemic finally ends.

Joe Parente, Consulting leader at KPMG, said: “Companies worldwide enabled remote workforces nearly overnight, and what started as an extraordinary pilot is now considered permanent in many organisations’ operating models.

“As a result, there should be a new focus on improving employee connectivity, better understanding of what drives positive worker experiences and overall, reshaping and rethinking how work gets done.”

Going forward in terms of improvement is yet required, the study notes though employees are happier, employers are more focused on efficiency and making sure that work gets done at the same rate as before.

While stating that doing this may require some bold thinking, KPMG’s Human Capital Advisory Leader opined that “organisations must design a new model of work for tomorrow, by presenting new approaches for teams to effectively work from home, leveraging technology and innovative ways to increase collaboration, and fostering an environment of inclusion and belonging ─to build a more loyal, productive and sustainable workforce.”

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