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Telecoms: Group lauds Maida for reforms, tasks NCC on improved Quality of Service, consumers’ QoE

Dr. Aminu Maida, Executive Vice-Chairman and CEO of NCC

*Pastor Dave Ogbole, Convener of the recent Citizens Watch Africa conference applauds Dr. Aminu Maida, Executive Vice-Chairman and CEO of the Nigerian Communications Commission, for introducing reforms to boost stakeholders’ confidence for more investments in critical telecoms infrastructure in the digital ecosystem

Isola Moses | ConsumerConnect

Following its recent stated assessment of the sector, the Citizens Watch Africa (CWA) has urged the Nigerian Communications Commission (NCC) to rev up its regulatory activities towards improving the Quality of Service (QoS) and Quality of Experience (QoE) of  Nigerian telecoms consumers.

Disclosing the group’s valuation of the telecoms sector regulatory Commision’s operations under the leadership of Dr. Aminu Maida, Executive Vice-Chairman and Chief Executive Officer, (EVC/CEO), Citizens West Africa, at a press conference held Tuesday, April 16, 2024, also applauded Dr. Maida for his efforts at revamping the telecoms sector since his appointment as the helmsman of the Commission.

ConsumerConnect learnt Pastor Dave Ogbole, Convener of the group, noted the NCC Executive Vice-Chairman has introduced “laudable reforms to boost the confidence of stakeholders” in the industry, translating into more investments in critical telecoms infrastructure.

Ogbole further stated it is instructive to state that the nation’s teledensity dropped from 115.63% to 102.30% September 2023, while Broadband penetration dropped from 45.47% to 40.85% in the same month in the past year.

Acording to the Convener of the group, investigation as well indicated that active voice subscription statistics experienced a marginal growth from 220,715,961 to 221,769,883 as of September 2023 and Internet subscriptions recorded a marginal increase, from 159,034,717 in August 2023 to 160,171,125 September 2023.

The assessment and extensive scrutiny of the operations of the Nigerian Communications Commission in the past six months has put the organisation in a good stead to aid economic growth and development in Nigeria, said Pastor Ogbole.

He equally acknowledged there has been a renewed drive by the new leadership at the Commission to promote industry-wide transparency and accountability.

The new drive at the commission, he statyed, has led to a steady increase in active voice and Internet subscriptions, including a drop in teledensity in the West African country’s telecoms ecosystem.

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