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Consumer Safety: Ford recalls 38,695 Escapes, Super Duty pickup trucks over defective instrument panel

Emmanuel Akosile | ConsumerConnect

Ford Motor Company is recalling 38,695 model year 2023 Escapes and Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 pickup trucks with a digital instrument panel cluster.

The automobile manufacturer disclosed the module might have been improperly soldered, preventing the instrument panel from illuminating.

Ford said an inoperable instrument panel could not show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.

In regard to what do in addressing the defect, the company noted the dealers would replace the module or instrument panel — as necessary — free of charge.

Notification letters to owners are expected to be mailed August 14, 2023.

Affected vehicle owners may contact Ford Customer Service on (866) 436-7332, while Ford’s number for this recall is 23C25.[do_widget id=heateor_sss_sharing-2]



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