*The US-based Hyper Products explains the company has received two reports of the battery packs overheating, resulting in smoke, melting, and property damage

Isola Moses | ConsumerConnect

As a safety precaution for consumers of the affected products, Hyper Products of Fremont, California, in the United States (US), is recalling about 13,800 HyperJuice 130W USB-C battery packs.

It was learnt the products were sold in the US, Canada, and Mexico respectively.

The battery pack can overheat while charging, posing a fire hazard, the company noted.

The Hyper Products manufacturer has received two reports of the battery pack overheating, resulting in smoke, melting, and property damage.

However, no injuries have been reported this far, according to report.

The current recall involves Hyper Products HyperJuice 130W USB-C battery packs and kits.

The battery packs were sold in gray and silver, model number HJ307, and measure about three inches wide and seven inches long.

The model number is printed on a label located at bottom of the battery pack.

The battery packs manufactured in China were sold at B&H Photo Video stores in New York and at www.bhphotovideo.com and online at www.hypershop.com, www.indiegogo.com, and www.kickstarter.com from October 2018, through April 2022, for between $122 and $158,

In regard to what to do, affected consumers are urged to immediately stop using the recalled products, and contact Hyper Products for a refund in the form of a www.Hypershop.com store credit for the purchase price of the product.

Consumers may contact Hyper Products toll-free at (866) 203-5570 from 8 a.m. to 5 p.m. (ET), Monday through Friday or online at https://www.hyperjuicerecall.expertinquiry.com or www.hypershop.com and click on “Recalls” at the bottom of the page for more information and to register.