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Data Privacy: Smart TVs aren’t spying on consumers — LG

*South Korean electronics manufacturer LG assures consumers that its smart TV sets do not record ambient conversations unless voice controls are activated, stating ‘they’re just being smart’

Isola Moses | ConsumerConnect

As technologies continue to evolve in the globalised economy, South Korean electronics manufacturer LG has denied that its smart TVs are secretly eavesdropping on consumers.

LG TV rather assured consumers that its smart TV sets do not record ambient conversations “unless voice controls are activated.”

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According to the company, LG, smart TVs process voice data only when the voice button on the remote control is pressed and held, or when a wake word is recognised after the user has activated the Far-Field voice recognition feature.

The South Korean electronics manufacturer also reiterated that LG’s smart TVs do not collect, or record ambient conversations under any other circumstances.

TVs can scan for and connect to nearby devices on the same network, the company noted.

LG, however, acknowledged this is a standard feature of smart TVs, and smart home devices.