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70 products sold under ‘AmazonBasics’ are harmful to human health: Report

AmazonBasics Consumer Products Photo: RogueRocket

*Investigation revealed product reviews that described fires, electrical malfunctions, and other safety risks to consumers

*We take safety of our products seriously, says Amazon Spokesperson

Alexander Davis | ConsumerConnect

Following reviews of no less than 1, 500 products that indicate risks of fires, electrical malfunctions, and other hazards to consumers, at least 70 products sold under Amazon’s “AmazonBasics” brand could pose a safety risk, a report has said.

During an investigation, it was found that more than a thousand customer reviews in which consumers described shocking events while using certain products under the company’s brand, says CNN.

Customers said products were often associated with fires and other safety issues.

Report further stated that “since 2016, at least 1,500 reviews, covering more than 70 items, have described products exploding, catching on fire, smoking, melting, causing electrical malfunctions or otherwise posing risks.”

Source said that some products yet remain up for sale, as many of the affected products are still for sale on Amazon, including USB charging cables, a microwave, battery chargers, and office equipment among others.

In a case involving a microwave, a review said that the voice-activated appliance caught fire after a child heated up a macaroni and cheese cup.

CNN investigated the product on its own and found that the microwave “began sparking and smoking” as soon as it was turned on.

A customer said an AmazonBasics USB cable melted on an office chair, ignited the upholstery, and started a house fire in another in another consumer review of the product.

Meanwhile, Amazon has discontinued some of the products CNN identified as problematic.

However, the publication noted that around 30 items with three or more reviews include words like “hazard” or “fire” or suggest that the product should be recalled.

E-commerce giant Amazon in a statement stated that its AmazonBasics microwave is safe to use, and that it thoroughly vets its products for safety.

An Amazon spokesperson said: “We take the safety of our products seriously, and are confident that the AmazonBasics Microwave is safe to use.

“We take several steps to ensure our products are safe including rigorous testing by our safety teams and third-party labs.

“The appliance continues to meet or exceed all certification requirements established by the FDA, UL, FCC, Prop 65, and others for safety and functionality.”

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