Honours: NCC rated among 3 top MDAs in ‘Best Website Performance’ for 2025

*Dr. Aminu Maida, Executive Vice-Chairman and CEO of the Nigerian Communications Commission, describes the award by the Bureau of Public Service Reforms as encouragement to become a better public institution leveraging digital platforms, including Web site, to enhance service delivery to Nigerians

Isola Moses | ConsumerConnect

The Bureau of Public Service Reforms (BPSR) has listed the Nigerian Communications Commission (NCC) among the three top Ministries, Departments and Agencies (MDAs) of the Federal Government with the Best Ranking in Website Performance for 2025.

The Bureau announced the recognition at the official release of Federal Government 2024/2025 Scorecard Ranking for MDAs’ Web site held Monday, December 22, 2025, in the Federal Ministry of Finance Auditorium, in Abuja, FCT.

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Whereas the award presentation took place at BPSR’s Office Tuesday, December 23.

The NCC said the latest recognition came barely three weeks after the country’s Presidential Enabling Business Environment Council (PEBEC) honoured the telecoms sector regulator as one of the five top best-performing Federal Government agencies for this year.

Mrs. Nnenna Ukoha, Head of Public Affairs, who disclosed in a statement Tuesday said the Commission regarded the PEBEC recognition as “a testament to the its consistency in investment in technology for ensuring efficient service delivery.”

It further explained that in the BPSR 2024/2025 scorecard ranking of agencies’ Web sites, the NCC came second in the ranking, trailing behind Galaxy Backbone Limited, which came first while the Nigeria Export Promotion Council (NEPC) clinched the third position, from a pool of 235 MDAs, which Web site were evaluated.

According to NCC, BPSR deployed 14 evaluation criteria, including MDA’s Web site compliance with .gov.ng domain name, appearance and aesthetics (look and feel) of the Web site, content, relevance to MDAs mandate/government policy and the Web site’ structure.

Others include Web site’s responsiveness (device compatibility), security, load time, usability/ease of navigation, availability/uptime, functionality, interactivity, accessibility and capacity building.

The award, which is an important index metric of the National e-Government Masterplan for determining the Nigeria e-Government Status, was received by the Commission in recognition of its commitment to maintaining a world-class Web site that enhances service delivery to the citizens.

Engr. Abraham Oshadami, Executive Commissioner, Technical Services at NCC,  received the award on behalf of Dr. Aminu Maida, Executive Vice-Chairman and Chief Executive Officer (EVC/CEO) of the Commission.

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Maida appreciated the BPSR for the recognition, describing the award as “another encouragement for the Commission to be a better public service institution leveraging digital platforms, such as our Web presence to enhance public service delivery to our various stakeholders, thereby implementing the Federal Government’s Ease of Doing Business policy direction.”

Dr. Dasuki Arabi, Director-General of BPSR, presented the award to the NCC, alongside the two other agencies.

The statement noted Dr. Arabi commended the three top performing government agencies for their proactive decisions in maintaining world-class Web sites, which are compliant with the Federal Government’s policy direction in effective and efficient service delivery to the citizens.

The Director-General also stated that the 2024/2025 MDA’s Web sites’ ranking represents a collective effort of Federal public institutions in Nigeria to be transparent, accountable, and open in governance.

He equally regarded it as a confirmation to align with global best practices in service delivery to the citizens.

Developed about six years ago, Arabi said as a result of the annual ranking, more public institutions have indicated readiness to embrace reforms, and align with the policy direction of the current administration’s Renewed Hope agenda on improve governance for effective service delivery, as introduced by President Bola Ahmed Tinubu.

Mrs. Ukoha said: “The ideals of harnessing and deploying technological tools for service delivery have become imperative, following the COVID pandemic, and distortions of socio-economic system of nations, culminating in the evolution of competitiveness, cost effectiveness, and agile governance.

“As engine room of governance, it behoves on us in the public service to perform our statutory duties.

“We must put in place technological innovations and standardised Web sites to operate services as well as deliver service needs to citizens.”

The NCC noted Arabi affirmed that the Scorecard exercise was part of the BPSR reform broader function of conducting research on reform implementation efforts and presenting ‘best practice’ models to the entire Public Service.

According to him, it was designed to improve access to government information, facilitate seamless financial transaction, eliminate corruption and cyber theft, as well as facilitate access to government services.

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Speaking on the rigorous nature of the exercise that produced the three top winners, Mr. Arabi, Director-General of BPSR, declared: “In the past few weeks, members of the Scorecard Jury drawn from inter-Ministerial Agencies, had worked tirelessly to mill Web sites of selected MDAs through a rigorous process of enduring criteria for the ranking.

“The outcome had also passed through a quality assurance mechanism to validate the outcome.”

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