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Telecoms operators restore voice, data services after undersea fibre cuts, says NCC

*The Nigerian Communications Commission announces the Mobile Network Operators have assured that data and voice services will operate optimally ‘pending full repairs’ of the recent undersea cable cuts, appreciating the telecoms consumers for patience and understanding during downtime

Gbenga Kayode | ConsumerConnect

Sequel to network disruption of March 14, 2024, which affected data and voice services due to undersea fibre optics cuts along the coasts of Cote d’Ivoire and Senegal, the Nigerian Communications Commission (NCC) has announces that services have now been restored to approximately 90 percent of their peak utilisation capacities in the ecosystem.

Mr. Reuben Muoka, Director of Public Affairs at NCC, who disclosed this development in a statement issued Monday, March 18, said all operators hitherto impacted have taken recovery capacity from submarine cables which were not affected by the  cuts, and have subsequently recovered approximately 90 percent of their peak utilisation capacities.

The NCC stated: “Mobile Network Operators have assured the Commission that data and voice services would operate optimally, pending full repairs of the undersea cables as they have managed to activate alternative connectivities to bring back the situation to normalcy.”

Muoka also noted the telecoms sector regulatory Commission extended its “appreciation to telecoms consumers for their patience and understanding during the downtime caused by the undersea fibre cuts.”

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