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Revenue agency to deploy AI tools to improve tax collection, EoDB

*Haruna Abdullahi, Acting Executive Chairman of FCT-Internal Revenue Service, explains the objective of deploying Artificial Intelligence, and other new technologies is to improve the performance of routine tasks to encourage voluntary compliance, and ease of doing business in Nigeria’s Federal Capital Territory

Alexander Davis | ConsumerConnect

The Federal Capital Territory Internal Revenue Service (FCT-IRS), says it is set to deploy Artificial Intelligence (AI) to facilitate voluntary tax compliance among FCT residents 2024.

ConsumerConnect reports Haruna Abdullahi, Acting Executive Chairman of FCT-IRS disclosed this development during the tax agency’s end-of-year media briefing Wednesday, December 20, in Abuja, FCT.

Abdullahi noted, besides AI, the other technology solutions to be deployed include Cloud Computing, collaboration tools, business process automation and data analytical tools.

He stated the basic objective of the measure is improve the performance of routine tasks to encourage voluntary compliance, and ease of doing business.

The FCT-IRS Acting Executive Chairman also said that the agency had invested in modern working tools, such as hardware and software.

According to him, from inception, the emphasis has been on driving the Service using technology in the country’s Federal Capital Territory.

“The Service will further employ the use of technology to enhance operations mainly in compliance and enforcement.

“We will also seek to consolidate the culture of transparency and accountability in order to build trust and cooperation between the service and the taxpayers,” Abdullahi stressed.

The Acting Chairman further told reporters: “The processes of registration, payment, receipt, assessment, Tax Clearance Certificate (TCC) issuance, filing of returns, TCC verification, and generation of withholding tax credit notes have all been automated.

“Also, to encourage voluntary compliance and to allow taxpayers to perform their tax obligations in the comfort of their homes or offices, the FCT-IRS introduced a Self-Service portal.

“This enables taxpayers to request a Taxpayer Identification Number (TIN), file annual returns, make payments and request TCC.”

The tax administration agency, he stated, apply a penalty for non-filing of annual returns by January 31 of every year for employers and March 31 of every year for individuals, in accordance with the tax laws.

Abdullahi explained that part of the effort is to ensure compliance with filing returns.

A comprehensive reassessment of returns would be intensified, followed by constant monitoring and compliance exercises, said he.

In complying with the Ease of Doing Business initiative in the FCT, the IRS would open more tax offices across the six area councils in FCT and at strategic locations, said Abdullahi.

He, therefore, assured the IRS would ensure convenience for the taxpayers, and further streamline services, making the tax offices accessible to a broader population and contributing to overall organisational growth.

The Acting Chairman said effective from January 2024, the FCT-IRS would embark on intensive enforcement in line with the provisions of extant laws.

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